France & Europe delivery

Gourmet gift craftsmen

At , we offer handmade gifts. In addition to quality products, each composition is carefully packed by our team.

fast and protected delivery

Each shipping is carefully protected to guarantee that your products arrive intact . We provide fast delivery: in France, this is between 24 and 48 hours, while in Europe, you can count on a period of 2 to 5 days.

Word   personalized

Add your personalized word for free to your cart or product page. It will be printed on quality paper and put in an envelope.

Faq

Discover our answers to the most frequently asked questions.

How to order ?

Once you have made your selection, fill in the delivery information. To facilitate tracking, we recommend that you indicate your email and the recipient's telephone number.

What is the delivery time ?

Metropolitan France : 24 to 48 working hours

Europe : 2 to 5 working days
Please note that lead times may vary during busy periods such as Christmas. Please order in advance to avoid any delays.

How is my order delivered ?

We ship with trusted carriers such as Colissimo, DPD and DHL. The service used may vary depending on the delivery information provided and the destination country.

How to add a personalized word or indicate a desired delivery date ?

In your cart or above the add to cart of a product, select the option "Personalized Word - Note" to add a message or specify a desired delivery date. Please note that our team will do their best to respect this date, but it cannot be guaranteed.

What customization options are available ?

For a specific customization request, our team is available to help you design a tailor-made gift. Contact us with as much information as possible. We will work together to ensure your gourmet gift perfectly reflects your intentions.

What to do in the event of a problem with my order ?

In the event of a problem, we are here to support you. Here are the guarantees offered by to ensure your satisfaction:

  • damaged product: If a product is broken during delivery, we are committed to Return it free of charge or reimburse you damaged items.
  • absence of delivery: in the event of non-compliance with delivery, we offer a reimbursement of the product (excluding delivery costs) Or sending a new article without additional expense.

for any questions or to report a problem, contact us by phone, e-mail or cat.

I need help, how to contact assistance ?

Our team is at your disposal for any questions. You can contact us via chat, online form, by phone at +33 5 49 99 05 29, or by email at g.lajotte@cestcela.fr.

You have not found your answer ?

Do not hesitate to contact us, we will be happy to help you.