White Wine Bergerac Soft 37.5cl
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If you have any questions, our team is ready to help you. Do not hesitate to contact us, we are here for you!
Guarantee and Customer Satisfaction
We are committed to providing you with the best possible experience. With a 4.7/5 customer satisfaction rating and over 7,000 happy customers, your trust is our priority.
How
Choose your gourmet gifts and add them to the cart. Fill in the delivery information and add an email or phone number of the recipient. Personalize your message in the “Personalized Word” section.
Order Tracking and Delivery
After your order, you will receive a confirmation email as well as a tracking email once the package is shipped. Deliveries in France take 24 to 48 hours (working days) and 2 to 5 days for Europe.
Customer Support
Our team is at your disposal. Contact us via chat, contact form, by phone at +33 5 49 99 05 29, or by email at g.lajotte@cestcela.fr. We are here to help you!
Gourmet gift craftsmen
At
fast and protected delivery
Each shipping is carefully protected to guarantee that your products arrive intact . We provide fast delivery: in France, this is between 24 and 48 hours, while in Europe, you can count on a period of 2 to 5 days.
Word personalized
Add your personalized word for free to your cart or product page. It will be printed on quality paper and put in an envelope.
Faq
Discover our answers to the most frequently asked questions.
How to order ?
Once you have made your selection, fill in the delivery information. To facilitate tracking, we recommend that you indicate your email and the recipient's telephone number.
What is the delivery time ?
Metropolitan France : 24 to 48 working hours
Europe : 2 to 5 working days
Please note that lead times may vary during busy periods such as Christmas. Please order in advance to avoid any delays.
How is my order delivered ?
We ship with trusted carriers such as Colissimo, DPD and DHL. The service used may vary depending on the delivery information provided and the destination country.
How to add a personalized word or indicate a desired delivery date ?
In your cart or above the add to cart of a product, select the option "Personalized Word - Note" to add a message or specify a desired delivery date. Please note that our team will do their best to respect this date, but it cannot be guaranteed.
What customization options are available ?
For a specific customization request, our team is available to help you design a tailor-made gift. Contact us with as much information as possible. We will work together to ensure your gourmet gift perfectly reflects your intentions.
What to do in the event of a problem with my order ?
In the event of a problem, we are here to support you. Here are the guarantees offered by
- damaged product: If a product is broken during delivery, we are committed to Return it free of charge or reimburse you damaged items.
- absence of delivery: in the event of non-compliance with delivery, we offer a reimbursement of the product (excluding delivery costs) Or sending a new article without additional expense.
for any questions or to report a problem, contact us by phone, e-mail or cat.
I need help, how to contact assistance ?
Our team is at your disposal for any questions. You can contact us via chat, online form, by phone at +33 5 49 99 05 29, or by email at g.lajotte@cestcela.fr.