Shipping

Shipping Policy – ​​THAT'S IT

1. Available delivery methods

Deliveries are handled by reliable partner carriers, depending on the destination country:

  • Colissimo then Local Post Office (indicative delivery times: 2 to 7 business days)

  • DPD (indicative delivery times: 24 to 72 hours)

  • DHL Express (indicative delivery times: 24 to 48 hours)

The choice of carrier and delivery times depends on the weight, volume of the order and the selected delivery country.

2. Areas served

THIS IS IT currently delivers in the following countries:

🇫🇷 France 🇧🇪 Belgium 🇳🇱 The Netherlands 🇱🇺 Luxembourg
🇩🇪 Germany 🇦🇹 Austria 🇮🇪 Ireland 🇮🇹 Italy
🇪🇸 Spain 🇵🇹 Portugal 🇬🇷 Greece 🇲🇹 Malta
🇫🇮 Finland 🇸🇪 Suede 🇩🇰 Denmark 🇪🇪 Estonia
🇱🇻 Latvia 🇱🇹 Lithuania 🇵🇱 Poland 🇨🇿 Czech Republic
🇸🇰 Slovakia 🇸🇮 Slovenia 🇭🇺 Hungary 🇷🇴 Romania
🇧🇬 Bulgaria 🇭🇷 Croatia 🇨🇾 Cyprus 🇲🇰 North Macedonia
🇮🇸 Iceland 🇨🇭 Swiss 🇲🇨 Monaco 🇬🇧 United Kingdom

📌 We do not deliver to territories whose addresses contain an SP code.

3. Shipping times

  • Orders validated before 12pm (French time): shipped on same day.

  • Orders passed after 12pm : shipped on next business day.

  • Orders placed Friday after 12pm, Saturday or Sunday: shipped the following Monday or Tuesday.

  • Public holidays : As these are considered non-working days, the shipment is postponed to the next working day.

4. Estimated delivery times

When you validate your order, a indicative estimate The delivery timeframe is provided to you.

We are doing everything we can to meet these deadlines, but they remain non-contractual, particularly during periods of high activity (e.g., Christmas), or in the event of:

  • Public holidays not taken into account in some destination countries.

  • climatic, social, logistical or customs disruptions.

5.Tracking and receipt

  • If a recipient's mobile phone number is provided, the carrier will send him a delivery slot or a Pickup alert.

  • In case of absence at the time of delivery, a notice of passage will be dropped off, and the package will be made available at a relay point or local agency during 9 to 15 days depending on the carrier.

  • If the package is not collected within this timeframe, it will be returned to us.

6. Shipping costs

Processing and shipping fees are calculated automatically based on:

  • THE total weight of the order,

  • there destination,

  • THE selected delivery method.

They include: preparation, packaging, and shipping.

7. Orders outside the European Union

Orders shipped to countries outside the European Union are invoiced excluding taxes. Customs duties or local taxes may be levied by local authorities upon receipt. These charges are at the sole expense of the client.

8. Maximum delivery commitment

  • Delivery in France : within a period maximum of 15 days after payment.

  • Delivery to countries of the European Union and Switzerland : within a period maximum of 20 days after payment.