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Conditions d'utilisation

Article 5 - Validation of an order

Validation by the Client

You declare that you have read and accepted these General Conditions of Sale before placing your order. The validation of your order therefore implies acceptance of these General Conditions of Sale. For orders placed directly on our website or by telephone if you have left us an email address, you will receive an email confirming your order.

Unless proven otherwise, the data recorded by constitutes proof of all transactions between and its customers.

Validation by

Upon receipt of orders, ensures the consistency of the data communicated. As part of its policy against fraudulent payments, reserves the right to carry out any necessary investigation before the validation of an order. This may include requesting proof of address or requesting the details of your bank branch. When such a procedure is launched, the validation of the order is suspended. If the order was not validated within 15 days, the order would be canceled and the sums paid refunded.

Article 6 - Products


Our product offers are valid as long as they are visible on the site, within the limits of available stocks.

In the event of product unavailability after placing your order (stock error, breakage of a product), we will notify you by email or telephone. We will then offer you the choice:

  • reimbursement of the missing product(s) by credit card, check or Paypal,

  • replacement with products of your choice of equivalent value to the missing products,

  • outright cancellation of your order.

The validation will be suspended until your response.

Article 10 - Payment

Payment for your purchases is made in cash:

  • either on our site by bank card: Visa, MasterCard, American Express, other credit cards (e-Carte Bleue) - Payments are secured by the solution Stripe in association with our bank CIC Aquitaine.

  • either by phone using the bank cards listed above

  • either by Paypal

No payment deadline is granted and orders are not sent until payment has been received and cashed.

Discount codes are applicable only on the value of the products, which must reach at least the value of the purchase voucher and cannot concern shipping costs. This offer cannot be combined.Discount codes are not retroactive and can no longer be applied once the order has been placed. Discount codes giving the benefit of free products are valid within the limits of available stock. Discount codes are valid until their expiry date.

Article 11 - After-Sales Service

Withdrawal period

You have a period of 15 days from receipt of your products to exercise your right of withdrawal from without having to justify reasons or to pay penalty.

In case of exercise of the right of withdrawal within the aforementioned period, we ask you to contact our customer service by email at or by phone at 05 49 80 32 45. We will reimburse you for the product(s) concerned within a maximum period of 30 days following your request. Shipping and return costs are the responsibility of the buyer.

Returns must be made in their original condition and complete (packaging, accessories, instructions, etc.) Return address: 2 Rue Centrale, 79150 Voulmentin, France.

We cannot accept returns of products that have been opened or whose packaging has been damaged. No product returns or replacements will be accepted.

Please notify us by e-mail at our contact address mentioned above so that we can send you our withdrawal form.

Article 13 - Liability of C'est Cela declines all liability, civil or criminal, which may result from improper use of the products sold or for damages for which the supplier of the offending product is responsible. reserves the right to withdraw or modify any content published on its website for legal or technical reasons.

Article 14 - Applicable law - Disputes

This contract is subject to French law. The language of this contract is French. In the event of a dispute, customers may seize, at their option, the courts within the jurisdiction of Deux-Sèvres (courts of the address of the registered office of C'est Cela) or for European customers only (including French) the courts of the place the actual delivery of the order placed on

In accordance with the provisions of the Consumer Code concerning the amicable settlement of disputes, C'est Cela joins the Fevad e-commerce mediator service (Fédération du e-commerce and distance selling) whose contact details are as follows: 60, rue de la Boétie - 75008 Paris - After prior written action by consumers vis-à-vis C'est Cela, the Mediator Service can be contacted for any consumer dispute that has not been settled.

Article 15 - Right of access and rectification

You have a right to access and rectification on all data concerning you in accordance with the right defined by the National Commission for Computing and Freedom (CNIL )

It is also brought to the attention of users of the site that C'est Cela transmits non-personal data to an Authorized Third Party (Google, Criteo, Shopzilla…) through the use of third-party cookies to collect and use site user browsing data These authorized third parties use the navigation data of users of the site in accordance with the provisions of the Data Protection Act amended by the law of August 06, 2004 and in accordance with its Privacy policy.

Article 16 - Intellectual Property

All elements of are and remain the exclusive intellectual property of That's That. No one is authorized to reproduce, exploit, distribute or use for any reason whatsoever and even partially elements of the site whether software, visual or sound.

Article 17 - Product reviews

Visitors to can leave reviews of products on the site provided they have a customer account. The opinions left on the site are written voluntarily without financial compensation for each opinion deposited. Opinions are moderated before publication on the site to check that they do not contain any message contrary to the laws in force in France (racial insults, etc.). Notices are published for a period of 10 years. At any time the author of a notice may ask that his notice be modified or deleted, this right can be exercised by sending an email to, requests are processed within 30 working days.


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