Delivery to France & Europe

Artisans of Gourmet Gifts

At the house of C'est CelaWe offer handmade gifts. In addition to quality products, each arrangement is carefully packaged by our team.

Fast and Secure Delivery

Each shipment is carefully packaged to ensure your products arrive intact. We guarantee fast delivery: in France, it takes between 24 and 48 hours, while in Europe, you can expect a delivery time of 2 to 5 days.

Panier Garni - Cadeau Gourmand - Message personnalisé - Devis 48h - 24/48h - C est Cela

Word Personalized

Add your personalized message for free to your cart or product page. It will be printed on quality paper and placed in an envelope.

FAQs

Discover our answers to the most frequently asked questions.

How to order ?

Once you have made your selection, enter the delivery information. To facilitate tracking, we recommend that you provide your email address and the recipient's phone number.

What is the delivery time ?

Metropolitan France 24 to 48 business hours

Europe 2 to 5 business days
Please note that delivery times may vary during peak periods, such as Christmas. We encourage you to order in advance to avoid any delays.

How is my order delivered ?

We ship with trusted carriers such as Colissimo, DPD, and DHL. The service used may vary depending on the delivery information provided and the destination country.

How to add a personalized word or indicate a desired delivery date ?

In your shopping cart or above the product add-to-cart button, select the "Personalized Note" option to add a message or specify a preferred delivery date. Please note that our team will do its best to meet this date, but it cannot be guaranteed.

What customization options are available ?

For specific personalization requests, our team is available to help you design a custom gift. Contact us. with as much information as possible. We will work together to ensure your gourmet gift perfectly reflects your intentions.

What to do if there is a problem with my order ?

If you have any problems, we're here to support you. Here are the guarantees offered by C'est Cela To ensure your satisfaction:

  • Damaged product If a product is broken during delivery, we undertake to resend it free of charge or to refund you for the damaged items.
  • No delivery : In case of non-compliance with the delivery terms, we offer a refund of the product (excluding delivery costs) or the sending of a new item at no additional cost.

For any questions or to report a problem, contact us by phone, email or chat.

I need help, how to contact support ?

Our team is available to answer any questions you may have. You can contact us via chat, the online form, by phone at +33 5 49 99 05 29, or by email at g.lajotte@cestcela.fr.

You did not find your answer ?

Feel free to contact us, we will be happy to help you.